Official Documents

Privacy Policy bilion88 — Our Commitment to Protecting the Personal Data of Malaysian Players

Your privacy is our priority. This page explains in detail how bilion88 collects, uses, stores, and protects your personal data — with the latest encryption and industry best practices.

Updated: 1 January 2026

Bilion88's Six Data Protection Principles

Bilion88 adheres to strict data protection principles. Below is a summary of our approach to your privacy before you read the full policy.

256-bit SSL Encryption

All data transmitted between your device and bilion88 servers is protected by 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia.

Data Not Sold to Third Parties

Bilion88 has never and will never sell, rent or share your personal data with third parties for marketing purposes without your explicit consent.

Secure Data Storage

Personal data is stored on servers protected with multi-layered access controls. Only authorized personnel may access user records.

You Control Your Data

Bilion88 players have the right to access, correct, or request deletion of their personal data at any time through our customer support channels.

Legal Compliance

Bilion88 complies with the requirements of Malaysia's Personal Data Protection Act (PDPA) and relevant data protection laws in the handling of user information.

Data Breach Notification

In the event of any data security incident affecting your information, bilion88 will notify you within the timeframe required by law.

Important Note: This Privacy Policy describes our practices for handling personal information collected through the bilion88 website and app. By using our services, you agree to the terms stated in this Privacy Policy.

1 Introduction

Bilion88 ("we", "Platform") is committed to protecting the privacy of every user who uses our services. This Privacy Policy explains in detail how we collect, use, store, process and protect your personal data when you register, access or use the bilion88 platform.

This document is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and global data protection best practices. We take this responsibility seriously because we understand that your trust is the foundation of our relationship.

If you have any questions about how we handle your personal data, our privacy team is available at any time through our 24/7 customer support.

2 Personal Data We Collect

Bilion88 collects various types of personal data depending on how you interact with our platform. Below is a detailed explanation of the data categories we collect:

Account Registration Data

  • Full name as per official identification document
  • Date of birth for age verification
  • Active email address
  • Mobile phone number
  • Password (stored in cryptographically processed form — not human-readable)

Identity Verification Data (KYC)

  • Identity card number or passport number
  • Scanned copies of identification documents
  • Proof of address such as a utility bill or bank statement
  • Selfie photo for basic biometric verification

Financial and Transaction Data

  • Bank account details for withdrawal purposes
  • Deposit and withdrawal records
  • In-platform transaction history
  • Registered eWallet information

Platform Usage Data

  • IP address and general location data
  • Device type, operating system and browser
  • Login activity and game session logs
  • Game preferences and activity history

Reminder: bilion88 does not store credit card or debit card numbers directly. All card payment transactions are processed by PCI DSS-compliant third-party payment processors.

3 How We Use Your Personal Data

The data we collect is used for legitimate purposes necessary for the operation of the bilion88 platform. The following table outlines the primary uses of your data:

Purpose of Use Data Type Interest
Account management & identity verification Registration data, KYC Mandatory
Deposit & withdrawal processing Financial data Mandatory
Fraud & money laundering prevention All data categories Legal obligation
Customer support & dispute resolution Account data, transactions Required
Promotional notifications & personalised offers Email, phone number Optional (revocable)
Platform improvement & analytics Usage data (anonymized) Legitimate interest
Legal compliance & reporting KYC data, transactions Legal obligation

4 Legal Basis for Data Processing

Bilion88 processes your personal data on valid legal grounds in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA):

  • Consent — When you register an account, you give consent to data processing for the purposes stated in this Privacy Policy
  • Contract performance — Processing necessary to provide the services you have requested, such as processing deposits and withdrawals
  • Legal obligation — Processing required to comply with applicable laws, including anti-money laundering (AML) regulations
  • Legitimate interest — Processing for fraud prevention, platform security, and service improvement purposes that do not affect your fundamental rights

5 Data Sharing with Third Parties

Bilion88 does not sell your personal data. However, we may share necessary information with selected third parties in the following circumstances:

Trusted Service Providers

We work with trusted third-party service providers who help us operate the platform, including payment processors, KYC service providers, and cloud infrastructure providers. All providers are bound by strict confidentiality agreements and may only use your data for specified purposes.

Legal and Regulatory Requirements

Bilion88 will disclose data when required by law, court order or a legitimate regulatory authority. This includes cooperation in investigations related to fraud, money laundering or other illegal activities.

We never sell or share your personal data for third-party advertising purposes. This decision is final and will not change without a clear public notice and the opportunity for users to opt out.

6 Cookies and Tracking Technologies

The bilion88 platform uses cookies and similar tracking technologies to enhance user experience and analyse platform performance. The cookies we use include:

  • Essential Cookies — Required for core platform functions such as login sessions and security. Cannot be disabled
  • Performance Cookies — Collects anonymised information on how users interact with the platform to help us improve our services
  • Preference Cookies — Saves your settings and preferences such as language and display theme
  • Analytics Cookies — Helps us understand usage patterns to improve platform features

You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect platform functionality.

7 Data Retention Period

Bilion88 only retains your personal data for as long as it is needed for the stated purposes or as required by law. Generally:

  • Active account data is retained for as long as your account remains active
  • KYC data is retained for a minimum of 5 years after account closure in accordance with AML legal requirements
  • Financial transaction records are retained for 7 years for tax and regulatory compliance purposes
  • Security activity logs are retained for 12 months for incident investigation purposes
  • Data collected for marketing purposes is deleted within 30 days after you withdraw consent

Once the applicable retention period has ended, your data will be securely deleted or anonymised in accordance with established procedures.

8 Data Security Measures

Bilion88 implements multiple layers of technical and operational security to protect your personal data from unauthorized access, loss or misuse:

  • 256-bit SSL/TLS encryption for all data communications in transit
  • Encryption of sensitive data stored in the database
  • Role-based access control (RBAC) for internal staff
  • Two-factor authentication (2FA) for critical internal system access
  • Real-time security monitoring and intrusion detection systems
  • Regular penetration testing by independent third parties
  • Regular security risk assessments and system updates

Shared Responsibility: While bilion88 implements robust security measures, the safety of your account also depends on your own actions. Please use a strong, unique password and never share your login credentials with anyone.

9 Your Rights Over Personal Data

As a bilion88 player, you have the following rights regarding your personal data:

Your Rights Over Personal Data at bilion88

Bilion88 respects your right to control your own personal data. Here are the rights you hold and how to exercise them.

Right to Access

You have the right to request a copy of the personal data we hold about you. This request will be processed within 30 business days.

Right to Rectification

If your data is inaccurate or outdated, you may request a correction. Profile updates can be made directly through your account.

Right to Erasure

In certain circumstances, you can request the deletion of your personal data. This is subject to data retention obligations under applicable law.

Right to Object

You can object to the processing of your data for specific purposes such as direct marketing. Objections will be enforced immediately.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another service if you choose.

Right to Restrict Processing

In certain circumstances, you can request that we restrict how we process your data while resolving a request or dispute.

10 Data Transfers Outside Malaysia

In some cases, your personal data may be processed or stored outside Malaysia, for example when we use cloud services or work with international service providers. When this occurs, bilion88 ensures that:

  • The recipient country maintains an equivalent or higher standard of data protection
  • Appropriate data transfer agreements have been put in place
  • Recipient service providers comply with the data protection requirements we have set

You can request further information about the safeguard mechanisms we use for international data transfers through our support team.

11 Children's Privacy

The bilion88 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.

If you are a parent or guardian and believe your underage child has registered or used our platform, please contact our support team immediately. We will take prompt action to deactivate the account and delete all associated data.

12 Contact Us About Privacy

If you have any questions, concerns, or wish to exercise any of your data rights outlined in this Privacy Policy, you may reach the bilion88 privacy team via:

  • In-platform live chat — available 24 hours a day, 7 days a week
  • Email our support team at [email protected]
  • Via the "Contact Us" section in your account

Data rights requests will be acknowledged within 3 business days and resolved within 30 business days from the date of valid receipt. If we require additional time, we will notify you with a clear explanation.

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. The date of the most recent update is always displayed at the top of this page. We encourage you to review this page periodically.

Privacy Assured, Gaming Made Better

By understanding how bilion88 protects your data, you can play with greater peace of mind and confidence. Register today and enjoy a safe and responsible wagering experience.

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